Welcome is closer than you think.
Three centers. One connected team.
Choose the location that works best for you. Every center can help you get oriented, navigate student systems, connect with services, and find your next step.
Help from wherever you are
Get help on campus or remotely.
You do not need to visit a campus to receive Welcome & Connect support. Remote help is generally available during each center’s listed service hours by phone, text, or Zoom. Contact a center and we will help you connect in the way that works best for you.
Hours, services, and appointment options vary by location.

Santa Rosa Campus
Santa Rosa Welcome & Connect
Hands-on help with enrollment steps, student technology, financial aid applications and forms, campus resources, and student success coaching.
Ways to connect and service hours
Call or text
707-527-4410
Monday–Thursday
8:00 a.m.–5:00 p.m.
Friday
8:00 a.m.–1:00 p.m.
Closed Fridays during June and July.

Petaluma Campus
Petaluma Welcome & Connect
Local help with applications and registration, financial aid forms, campus technology, student ID cards, campus tours, basic-needs resources, and student engagement.
Find us
Mike Smith Hall, PC 500
680 Sonoma Mountain Parkway
Petaluma, CA 94954
Ways to connect and service hours
Call or text
707-778-4141
Monday, Tuesday & Thursday
8:00 a.m.–5:00 p.m.
Wednesday
8:00 a.m.–7:00 p.m.
Friday
8:00 a.m.–12:00 p.m.
Closed Fridays during June and July.

SRJC Roseland
Roseland Welcome & Connect
Help with enrollment steps, Bear Cub Email, Bear Cub Hub, Canvas, MyFinancialAid, BankMobile, campus Wi-Fi, student resources, and success coaching.
Find us
950 South Wright Road
Santa Rosa, CA 95407
¿Prefiere información en español?
La página local de Roseland ofrece una opción en español.
Ways to connect and service hours
Phone
707-527-4229
Monday–Thursday
8:00 a.m.–7:00 p.m.
Friday
8:00 a.m.–1:00 p.m.
Closed Fridays during June and July.
Good to know before you go
Common questions
Can any center help me?
All centers can help you get oriented, navigate common student systems, and find the right SRJC service. Local services and schedules vary, so contact the center if you need something specific.
Do I need an appointment?
Walk-in and appointment availability varies. Check the local information above or contact the center before you visit.
Can someone help with Bear Cub Hub?
Yes. We can help you get oriented and work through common steps. For current system instructions, use the Bear Cub Hub team’s common student questions and student guides.
Where are official policy answers?
We help you find the right place and prepare for the next step. The responsible SRJC office remains the source for official requirements, eligibility, deadlines, awards, and student-specific decisions.
Can’t visit in person?
You do not need to come to campus. Remote help is generally available during each center’s listed service hours by phone, text, or Zoom. Contact the center you want to reach and we will help you connect.